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Student Support


A realm of exuberant individuals ready to take on the ever changing world.

Area of Focus

Provide support programmes and services to enable all students to reach their full academic, social and personal potential


We adopt a holistic approach in providing counselling/casework and a range of support programmes to help our students.

Counselling & Casework
Counselling & Casework in Townsville are provided by two trained Allied Educators (Counselling) to support and help our students resolve their personal, social & emotional difficulties and life challenges. Counselling usually takes place on a one-to-one basis, be it with the student, parent or in a family session.

Support Programmes
The Student Support Team plans and implements a range of support programmes/activities to meet the social and emotional needs of our students. These include the following:

  • Enhancing the well-being of students through Nature Ramble.
  • Health Week Exhibition for students.
  • P1/P2 Familiarisation Tour Cum Awareness of School Help Services
  • Customised programmes on Anger Management, Stress management, Social and Communication skills for identified group of students.

MCYS- Step-Up Enhanced programme
Enhanced STEP-UP is a client-centric school social work programme specifically catered to students who require additional support and encouragement to remain in school. The programme is carried out by participating Voluntary Welfare Organisations (VWOs), and includes individualised casework, intervention work with the families of the students, and group activities aimed to support the students in bringing about positive changes in their lives.

GLOW Programme
GLOW (Gathering Light to Our World) an 8 week programme for students who are easy targets for bullies. GLOW , facilitated by two of the school’s Teacher Counsellors, is conducted in a group setting thereby giving participants the opportunity to receive multiple perspectives, support, encouragement and feedback from other participants in a safe and confidential environment. These interpersonal interactions also provide group members an opportunity to deepen their level of self-awareness and to learn how they relate to others. Participants of the programme are also encouraged and equipped to help and impact others.

Special Educational Needs
Students with special needs, in particular those with dyslexia, autism spectrum disorder or Attention Deficit Hyperactivity Disorder (ADHD), need more help than others in their learning. Our school has two Allied Educators (LBS), supported by 10 TSNs (Teacher Trained in Special Needs), to support such students with their learning and progress. Services that the Team provides include:

  • In-class support, withdrawal support, small-group remediation, specialized training/support in life skills
  • Transition/Referral Support
    • Assist/prepare students for Transition – Level to Level, Pre-primary to Primary 1, primary to Secondary, transfers from other school

    • Compile relevant documents such as LSC’s Basic Skills Assessment, reports from other professionals, informal assessments and intervention used with the child, academic performance etc. and put up case for referral to the Educational Psychologist/REACH Team.

    • Planning of transition meetings with P1 special needs students before school starts and other levels if need arises

    • Work closely with school staff, parents and other agencies to facilitate a better understanding and support for the students with special educational needs, monitor their progress and explore ways of supporting them in their learning

    • Referrals to SPED School/Northlight

  • Special Examination Accommodations


Mrs Usha Surendran (HOD)
Mrs Latha Joseph (ST/Special Needs)
Miss Koh Shiew Ling
Miss Chan Sin Lin
Mr Ong Yew Chong (AED/LBS)
Miss Liow Biqi Rebecca (AED/LBS)
Mr Mok Choo Hau (AED/Counselling)